Contact Information

We provide services to the unincorporated areas of the County of Los Angeles in addition to performing various services for 52 contracted cities.  The City of Los Angeles is not serviced by our agency (except for small unincorporated areas within or adjacent to).

To determine whether we provide services to your area, please see our animal care center page. 

For human emergencies, please call 911.  

For injured animal emergencies, call our Communication Center (see below).

 

Online Requests:

We ask that you visit our Frequently Asked Questions pages prior to submitting your question by e-mail.

For general questions/feedback (including licensing issues), please click here.   

Field Service Requests can now be submitted online These requests include loose animals, animal bites (non‑emergency), dead animals, etc. 

For animal noise complaints, please click here

Telephone Requests:

Note:  All calls are routed through our Communication Center/Dispatch for response. The Communication Center is staffed 24 hours a day, 7 days a week. Due to high call volume during certain periods, there may be a delay to speak to an operator. 

Please select the appropriate telephone number based on your service area. 

Communication Center/Dispatch Numbers

Downey (562) 940-6898

Carson/Gardena (310) 523-9566

Baldwin Park (626) 962-3577

Lancaster (661) 940-4191

Castaic (661) 257-3191

Agoura (818) 991-0071

Field Licensing/Canvassing Issues (562) 658-2019*

 

*Staff is available Wednesday-Saturday, 7:00 a.m. - 5:30 p.m., to answer field licensing/canvassing questions.

 

Additional Important Numbers:
 

General Information  (800) 253-3555 Media Contact (562) 728-4644
Human Resources    (562) 256-7101 Records Requests    (562) 256-2404
Licensing – Pet (562) 345-0400    
Licensing – Facility (562) 345-0323    
Licensing – Spay/Neuter Assistance (562) 345-0321    

Addresses

Administrative Office
5898 Cherry Avenue
Long Beach, CA 90805
(800) 253-3555 (general info.)
(562) 422-3408 (fax)
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Enforcement Services (Licensing) Bureau
12440 East Imperial Highway,
6th Floor
Norwalk, CA 90640
(
walk-in not available)

SOUTH COUNTY
ANIMAL CARE CENTERS
NORTH COUNTY
ANIMAL CARE CENTERS

Downey Animal Care Center
11258 South Garfield Avenue
Downey, CA 90242
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Lancaster Animal Care Center
5210 West Avenue I
Lancaster, CA 93536
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Carson/Gardena Animal Care Center
216 West Victoria Street
Gardena, CA 90248
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Castaic Animal Care Center
31044 North Charlie Canyon Road
Castaic, CA 91384
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Baldwin Park Animal Care Center
4275 North Elton Street
Baldwin Park, CA 9170
6
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Agoura Animal Care Center
29525 Agoura Road
Agoura, CA 91301
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Website Issues 

If you experience problems with the website, please notify us here.