Los Angeles County Department of Animal Care and Control

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Contact Information

We provide services to the unincorporated areas of the County of Los Angeles in addition to performing various services for 47 contracted cities.  The City of Los Angeles is not serviced by our agency (except for small unincorporated areas within or adjacent to).

To determine whether we provide services to your area, please see our animal care center page. 

For human emergencies, please call 911.  

For injured animal emergencies, call our Communication Center (see below).


Online Requests:

We ask that you visit our Frequently Asked Questions pages prior to submitting your question by e-mail.

For general questions/feedback (including licensing issues), please click here.   

Field Service Requests can now be submitted online These requests include loose animals, animal bites (non‑emergency), dead animals, etc. 

For animal noise complaints, please click here

Telephone Requests:

Note:  All calls are routed through our Communication Center/Dispatch for response. The Communication Center is staffed 24 hours a day, 7 days a week. Due to high call volume during certain periods, there may be a delay to speak to an operator. 

Please select the appropriate telephone number based on your service area. 

Communication Center/Dispatch Numbers

Downey (562) 940-6898

Carson/Gardena (310) 523-9566

Baldwin Park (626) 962-3577

Lancaster (661) 940-4191

Castaic (661) 257-3191

Agoura (818) 991-0071

Palmdale (661)575-2888

Field Licensing/Canvassing Issues (562) 658-2019*


Note:  Calls requesting service such as for a dog bite, loose dog, etc., must be called into our Communication Center (listed above) in order to have an officer dispatched.  Calls to check the availability of an animal in our care should also be directed to our Communication Center. 

*Staff are available Wednesday-Saturday, 7:00 a.m. - 5:30 p.m., to answer field licensing/canvassing questions


Additional Important Numbers:

General Information** (M-Th 7-5:30 only)  (562) 728-4882 Licensing – Pet (562) 345-0400
Human Resources    (562) 256-7101 Licensing – Facility (i.e., Business License only) (562) 345-0323
Records Requests    (562) 256-2404 Licensing – Spay/Neuter Assistance (562) 345-0321



Administrative Office
5898 Cherry Avenue
Long Beach, CA 90805
(562) 728-4882 (general info.)
(562) 422-3408 (fax)
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Enforcement Services (Licensing) Bureau
12440 East Imperial Highway,
6th Floor
Norwalk, CA 90650
walk-in not available)


Downey Animal Care Center
11258 South Garfield Avenue
Downey, CA 90242
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Lancaster Animal Care Center
5210 West Avenue I
Lancaster, CA 93536
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Carson/Gardena Animal Care Center
216 West Victoria Street
Gardena, CA 90248
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Castaic Animal Care Center
31044 North Charlie Canyon Road
Castaic, CA 91384
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Baldwin Park Animal Care Center
4275 North Elton Street
Baldwin Park, CA 9170
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Agoura Animal Care Center
29525 Agoura Road
Agoura, CA 91301
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