The County of Los Angeles Department of Animal Care and Control wants to make sure everyone can use our services in different languages. Your feedback helps us serve you better. Please use this form to tell us about any challenges you experienced in accessing services and how we can improve.
Please complete and submit this form if our department did not provide you the language help you needed such as assistance with interpreting and/or translating services.
1. Once we receive your form, our department will review and respond to your complaint.
2. Follow-up: If you do not get a response within 10 business days, please contact us at languageaccess@animalcare.lacounty.gov.
3. Resolution: Our department will let you know how we addressed your complaint as soon as possible but no later than 90 business days from the date we receive your complaint.
1. Check the issue: Is your complaint about language help such as assistance with interpreting and/or translating services?
2. Complete the form: Fill in all details so we can understand the problem.
