We provide services to the unincorporated areas of the County of Los Angeles in addition to performing various services for 45 contracted cities. The City of Los Angeles is not serviced by our agency (except for small unincorporated areas within or adjacent to the city). Please check our Animal Care Centers page to determine whether we provide services to your area.
For human emergencies, please call 911.
For injured animal emergencies, call our Communication Center (see below).
South County Communication Center: (562) 940-6898
(Agoura Animal Care Center, Baldwin Park Animal Care Center, Carson/Gardena Animal Care Center and Downey Animal Care Center)
North County Communication Center: (661) 940-4191
(Castaic Animal Care Center, Lancaster Animal Care Center and Palmdale Animal Care Center)
Field Licensing/Canvassing Issues: (562) 658-2019*
Email: licensing@animalcare.lacounty.gov
*Staff are available Wednesday-Saturday, 7:00 a.m. – 5:30 p.m., to answer field licensing/canvassing questions.
Calls are routed through our Communication Center/Dispatch for response. The Communication Center is staffed 24 hours a day, 7 days a week. Due to high call volume during certain periods, there may be a delay to speak to an operator.
Calls requesting service such as for a dog bite, stray dog, etc., must be called into our Communication Centers to have an officer dispatched to that call. Calls to check the availability of an animal in our care should also be directed to our Communication Centers.
We ask that you visit our Frequently Asked Questions page before submitting your request. This page provides immediate answers to common inquiries. If you still need assistance, you can submit questions by email using the links provided below.
Field Service Requests
Learn about Neighborhood Field Service Requests
These requests include stray animals, animal bites (non‑emergency), animal cruelty or neglect complaints, and injured animals.
Excessive Animal Noise Issues
Learn about Animal Noise Complaints
Excessive animal noise process and submission.
For General Questions and Feedback
No adoption questions. For adoption questions, please visit Adoption Programs.
Administrative Office
(562) 728-4882
Human Resources
(562) 256-7101
Records Requests
(562) 256-2404
Media Calls
pio@animalcare.lacounty.gov
Pet Licensing
(562) 345-0400
Facility / Business Licensing
(562) 345-0323
Spay / Neuter Assistance
(562) 345-0321
5898 Cherry Avenue
Long Beach, CA 90805
(562) 728-4882 (general info.)
(562) 422-3408 (fax)
5898 Cherry Avenue
Long Beach, CA 90805
(562) 345-0400 (general info.)
(562) 422-5814 (fax)
(walk-in not available)
Castaic Animal Care Center
31044 North Charlie Canyon Road
Castaic, CA 91384
castaic@animalcare.lacounty.gov
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Lancaster Animal Care Center
5210 West Avenue I
Lancaster, CA 93536
acclancaster@animalcare.lacounty.gov
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Palmdale Animal Care Center
38550 Sierra Highway
Palmdale, CA 93550
palmdale@animalcare.lacounty.gov
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Baldwin Park Animal Care Center
4275 North Elton Street
Baldwin Park, CA 91706
baldwinpark@animalcare.lacounty.gov
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Downey Animal Care Center
11258 South Garfield Avenue
Downey, CA 90242
downeyctaip@animalcare.lacounty.gov
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Agoura Animal Care Center
29525 Agoura Road
Agoura, CA 91301
agoura@animalcare.lacounty.gov
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Carson/Gardena Animal Care Center
216 West Victoria Street
Gardena, CA 90248
carson@animalcare.lacounty.gov
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