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Contact Information

We provide services to the unincorporated areas of the County of Los Angeles in addition to performing various services for 45 contracted cities. The City of Los Angeles is not serviced by our agency (except for small unincorporated areas within or adjacent to the city). Please check our Animal Care Centers page to determine whether we provide services to your area.

For human emergencies, please call 911.

For injured animal emergencies, call our Communication Center (see below).

Communication Center/Dispatch Numbers

South County Communication Center: (562) 940-6898
(Agoura Animal Care Center, Baldwin Park Animal Care Center, Carson/Gardena Animal Care Center and Downey Animal Care Center)

North County Communication Center: (661) 940-4191
(Castaic Animal Care Center, Lancaster Animal Care Center and Palmdale Animal Care Center)

Field Licensing/Canvassing Issues: (562) 658-2019*
Email: licensing@animalcare.lacounty.gov

*Staff are available Wednesday-Saturday, 7:00 a.m. – 5:30 p.m., to answer field licensing/canvassing questions.

Calls are routed through our Communication Center/Dispatch for response. The Communication Center is staffed 24 hours a day, 7 days a week. Due to high call volume during certain periods, there may be a delay to speak to an operator.

Calls requesting service such as for a dog bite, stray dog, etc., must be called into our Communication Centers to have an officer dispatched to that call. Calls to check the availability of an animal in our care should also be directed to our Communication Centers.

Online Requests

We ask that you visit our Frequently Asked Questions page before submitting your request. This page provides immediate answers to common inquiries. If you still need assistance, you can submit questions by email using the links provided below.

Additional Important Numbers

Administrative Office
(562) 728-4882

Human Resources
(562) 256-7101

Records Requests
(562) 256-2404

Media Calls
pio@animalcare.lacounty.gov

Pet Licensing
(562) 345-0400

Facility / Business Licensing
(562) 345-0323

Spay / Neuter Assistance
(562) 345-0321

Administrative Office

5898 Cherry Avenue
Long Beach, CA 90805
(562) 728-4882 (general info.)
(562) 422-3408 (fax)

Enforcement Division (Licensing)

5898 Cherry Avenue
Long Beach, CA 90805
(562) 345-0400 (general info.)
(562) 422-5814 (fax)
(walk-in not available)

Addresses