Contact Information
We provide services to the unincorporated areas of the County of Los Angeles in addition to performing various services for 44 contracted cities. The City of Los Angeles is not serviced by our agency (except for small unincorporated areas within or adjacent to).
For human emergencies, please call 911.
For injured animal emergencies, call our Communication Center (see below).
Please see our Animal Care Center page,
to determine whether we provide services to your area
Please select the appropriate telephone number based on your service area.
Communication Center/Dispatch Numbers
South County Communication Center: (562) 940-6898
North County Communication Center: (661) 940-4191
Field Licensing/Canvassing Issues (562) 658-2019*
Email: licensing@animalcare.lacounty.gov
Care Center Contact Emails
Agoura: agoura@animalcare.lacounty.gov
Baldwin Park: baldwinpark@animalcare.lacounty.gov
Carson: carson@animalcare.lacounty.gov
Castaic: castaic@animalcare.lacounty.gov
Downey: downeyctaip@animalcare.lacounty.gov
Lancaster: acclancaster@animalcare.lacounty.gov
Palmdale: palmdale@animalcare.lacounty.gov
Note: All calls are routed through our Communication Center/Dispatch for response. The Communication Center is staffed 24 hours a day, 7 days a week. Due to high call volume during certain periods, there may be a delay to speak to an operator.
Note: Calls requesting service such as for a dog bite, loose dog, etc., must be called into our Communication Center (listed above) in order to have an officer dispatched. Calls to check the availability of an animal in our care should also be directed to our Communication Center.
*Staff are available Wednesday-Saturday, 7:00 a.m. – 5:30 p.m., to answer field licensing/canvassing questions.
Online Requests
We ask that you visit our Frequently Asked Questions pages prior to submitting your question by e-mail.
For General Questions & Feedback,
(No adoption questions – for adoptions go here:
Adoption Questions )
Licensing questions or issues,
Email: licensing@animalcare.lacounty.gov
Call: (562) 345-0400
Field Service Requests,
can now be submitted online.
These requests include loose animals,
animal bites (non‑emergency), dead animals, etc.
For Animal Noise Complaints,
Additional Important Numbers
| Administrative Office | (562) 728-4882 | Pet Licensing | (562) 345-0400 |
| Human Resources | (562) 256-7101 | Facility / Business Licensing | (562) 345-0323 |
| Records Requests | (562) 256-2404 | Spay / Neuter Assistance | (562) 345-0321 |
| Media Calls | (562) 728-4644 |
Additional Important Numbers
| General Information** (M-Th 7-5:30 only) |
| (562) 728-4882 Licensing - Pet |
| (562) 345-0400 |
| Human Resources |
| (562) 256-7101 Licensing - Facility (i.e., Business License only) |
| (562) 345-0323 |
| (562) 256-2404 Licensing - Spay/Neuter Assistance |
| (562) 256-2404 Licensing - Spay/Neuter Assistance |
| (562) 345-0321 |
**Media calls should be direct to (562) 728-4644**