About the Department

Contact Us

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Contact Information

For human emergencies, please call 911.
For injured animal emergencies, call our Communication Center (see below).

Please see our Animal Care Center page,
to determine whether we provide services to your area

Please select the appropriate telephone number based on your service area.

Communication Center/Dispatch Numbers

South County Communication Center: (562) 940-6898
North County Communication Center: (661) 940-4191

Field Licensing/Canvassing Issues (562) 658-2019*
Email: licensing@animalcare.lacounty.gov

Care Center Contact Emails

Agoura: agoura@animalcare.lacounty.gov
Baldwin Park: baldwinpark@animalcare.lacounty.gov
Carson: carson@animalcare.lacounty.gov
Castaic: castaic@animalcare.lacounty.gov
Downey: downeyctaip@animalcare.lacounty.gov
Lancaster: acclancaster@animalcare.lacounty.gov
Palmdale: palmdale@animalcare.lacounty.gov

Note:  All calls are routed through our Communication Center/Dispatch for response. The Communication Center is staffed 24 hours a day, 7 days a week. Due to high call volume during certain periods, there may be a delay to speak to an operator. 

Note:  Calls requesting service such as for a dog bite, loose dog, etc., must be called into our Communication Center (listed above) in order to have an officer dispatched.  Calls to check the availability of an animal in our care should also be directed to our Communication Center.

*Staff are available Wednesday-Saturday, 7:00 a.m. – 5:30 p.m., to answer field licensing/canvassing questions.

Online Requests

We ask that you visit our Frequently Asked Questions pages prior to submitting your question by e-mail.

For General Questions & Feedback,

(No adoption questions – for adoptions go here:
Adoption Questions )


Additional Important Numbers

Administrative Office(562) 728-4882Pet Licensing(562) 345-0400
Human Resources(562) 256-7101Facility / Business Licensing(562) 345-0323
Records Requests(562) 256-2404Spay / Neuter Assistance(562) 345-0321
Media Calls (News Organizations Only)(562) 706-8458

Additional Important Numbers

General Information** (M-Th 7-5:30 only)
(562) 728-4882 Licensing - Pet
(562) 345-0400
Human Resources
(562) 256-7101 Licensing - Facility (i.e., Business License only)
(562) 345-0323
(562) 256-2404 Licensing - Spay/Neuter Assistance
(562) 256-2404 Licensing - Spay/Neuter Assistance
(562) 345-0321

**Media calls should be direct to (562) 728-4644**

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